Last Updated: February 4, 2026

1. Agreement to Terms

By booking or using services from Advance House Cleaning, you agree to these Terms and Conditions.

2. Services Provided

We offer professional cleaning services, including:

• House Cleaning

• Commercial Cleaning

• Office Cleaning

• Airbnb / Vacation Rental Cleaning

• Move-In / Move-Out Cleaning

3. Booking and Scheduling

Appointments can be made via phone, email, or website.

• Arrival times are estimated and may vary

• Access to the property must be provided

• Failure to provide access may result in a service fee

4. Pricing and Payment

Estimates

All quotes are estimates based on provided details. Final pricing may vary depending on:

• Property size

• Level of cleaning required

• Additional services

Payment Terms

Payment is due upon completion unless otherwise agreed.

Accepted methods may include:

• Cash

• Credit/Debit Cards

• Digital Payments

5. Cancellation Policy

• We request at least 24 hours notice for cancellations

• Late cancellations may incur a fee

• No-show appointments may be charged

6. Customer Responsibilities

You agree to:

• Provide accurate service details

• Ensure safe and clear access to the property

• Secure pets during service

• Inform us of any hazards or special instructions

7. Limitations of Service

We do not provide:

• Hazardous material cleanup

• Biohazard or trauma cleaning

• Mold remediation

• Pest control

We reserve the right to refuse unsafe jobs.

8. Liability

We take care while cleaning, but are not responsible for:

• Pre-existing damage

• Improperly installed items

• Normal wear and tear

• Unsecured or fragile items

Claims must be reported within 48 hours.

9. Valuables

Customers must secure:

• Jewelry

• Cash

• Important documents

• Fragile items

We are not responsible for undisclosed valuables.

10. Environmental Practices

We aim to use safe and effective cleaning methods and products whenever possible.

11. Privacy

Your personal data is handled according to our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the State of California.

13. Dispute Resolution

We encourage resolving disputes through direct communication before legal action.

14. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept any updates.

15. Contact Information

Advance House Cleaning
📞 (707) 868-8667
📧 info@advancehousecleaning.com
📍 1034 Jennings Ave Unit 102, Santa Rosa, CA 95401